Troubleshooting

I cannot find an email from you
Contents: I do not know how to find your email. I did not receive an email from you. I do not know how to find your email in my inbox. Search f...
Sat, 27 Nov, 2021 at 8:03 AM
I cannot find my DBS license with instructions
Please use the form here to enter the email address you have previously used to obtain a Discovery Bible Software (DBS) license. Depending on the email you ...
Wed, 13 Dec, 2023 at 1:54 PM
My original computer stopped working or got reformatted
If your original computer got reformatted and would like us to update your Discovery Bible Software (DBS) license server record, please confirm with: “Wh...
Wed, 26 Oct, 2022 at 2:11 AM
I am getting an activation error with my DBS license
You may be getting an activation error with your Discovery Bible Software (DBS) license because it was already activated 3 times or more. Your DBS license s...
Wed, 26 Oct, 2022 at 2:46 AM
The “Buy Now” button in the software does not work
We are sorry about this inconvenience. Please click here or check out the pricing section on the homepage.
Tue, 20 Apr, 2021 at 4:28 PM
I keep seeing the “Buy Now” button though I am already own TDB
Until you successfully activate The Discovery Bible software with your personal user identification and license key, you will see a message about your "...
Fri, 23 Apr, 2021 at 6:06 PM